Office: Strategic Services
Department: Service Planning & Scheduling
This is a planning position within the Service Planning & Scheduling Department of the Strategic Services Division at Pace headquarters in Arlington Heights, Illinois. Under the direction of the Service Planning & Scheduling Section Manager and guidance of other key managers within Strategic Services, performs the following tasks: Plans and implements changes in fixed routes, community transit and paratransit services operated by Pace garages and contractors; analyzes route performance data from Pace's intelligent bus fleet such as on-time performance in order to make improvements in service; conducts field work to review current service and plan new service; calculates the costs of service changes; participates in Pace service restructuring initiatives whereby current service is evaluated region by region by a cross-functional team with the goal of adjusting service to increase ridership, revenue and speed; investigates service inquiries from the public; attends public meetings when needed; participates in the posted stop project to transition stops from flag stop to posted stop; is outstationed at one or more Pace garages several times a month; assists in training and mentoring new planners and interns; and the candidate must be a good problem solver. On the job training is provided. Other duties may be assigned.
The qualified candidate must have at least two (2) years of experience in public or private transit as a Planner (a combination of full time employment and internships in transit planning can be used for the required experience) plus a Bachelor's Degree in Urban Planning with a transit focus or Transportation Planning. A Master's Degree in Urban Planning or Transportation Planning or AICP certification is preferred but not necessary. The candidate must possess excellent verbal and written communication skills, have outstanding interpersonal skills, have a passion for transit planning, able to handle a number of projects simultaneously without becoming stressed, and be able to use the following software applications: ArcMap/GIS, Excel, Word, Outlook and Power Point (knowledge of Hastus scheduling software is a plus but not necessary). The qualified candidate must have a good work history and possess a valid driver's license with a clean driving record in order to use staff cars for field work or to attend off-property meetings.
Pace is an Equal Opportunity Employer