Location: Chicago Office: Revenue Services Department: Paratransit
Job Description: Under the direction of the Division Manager, the Senior Project Manager of Coordinated Projects manages the coordination of local and county-wide suburban paratransit services. The position is responsible for managing a staff working with: county and local paratransit coordination councils; dispatching/scheduling contractors; and bus and taxi contractor contract compliance. This person and his/her staff also act as liaisons between Pace and community groups/government entities. This position coordinates the production and analysis of daily, monthly quarterly and annual data and reports, RFPs for service procurement and annual operating budget. The position also monitors operating budgets, implements and monitors Pace required training of dispatchers and schedulers, and oversees contractor work to ensure compliance with Pace service guidelines, conducts monthly contractor evaluations, develops and maintains procedural and operating manuals, and makes recommendations for ongoing development of service efficiencies. Position also works with MIS and Paratransit staff to assist in the implementation of MDT/AVL hardware and software. Must perform other duties as assigned.
Qualifications: Qualified candidate must have a Bachelors Degree in Business or related discipline or equivalent work experience; five (5) years transportation project management and or service coordination, paratransit or transportation experience, preferably in a public sector environment. Must be highly proficient in the use of computer software; specifically Microsoft Office Suite, with special emphasis on Excel, Word and Outlook, along with familiarity with Oracle accounting software and Trapeze scheduling and routing software. Must have excellent written and verbal communications skills necessary to write documents/analyses related to the duties of the job. Must have the ability to respond quickly within a dynamic environment with tight deadlines. Some Government procurement and or preparation of RFP experience is preferred. Must have excellent written and verbal communications skills necessary to write documents/analyses related to the duties of the job. Qualified candidate must have a good work history. Must have a valid State of Illinois drivers license. No unusual physical or environmental requirements. Must be able to manage traveling by vehicle throughout the six-county RTA region and access other modes of transportation to travel outside of the RTA region. This includes carrying equipment and documents needed.