Location: Arlington Heights
Service Planning & Scheduling
This is a planning position in the Service Planning section of the Service Planning & Scheduling Department at Pace Headquarters in Arlington Heights, Illinois. Under the direction of the Service Planning Section Manager and guidance of other key managers, performs the following tasks: Plans and implements service changes in fixed routes, community transit and paratransit services operated by Pace garages and contractors; analyzes route performance data from Pace's intelligent bus fleet such as on-time performance in order to make improvements in service; conducts field work to review current service and plan new service; calculates the costs of service changes; participates in Pace service restructuring initiatives whereby current service is evaluated region by region by a cross-functional team with the goal of adjusting service to increase ridership, revenue and speed; investigates service inquiries from the public; attends public meetings when needed; participates in the posted stops project to transition bus stops from flag stops to posted stops; is outstationed at one or more Pace garages several times a month; assists in mentoring new planners and interns. Other duties may be assigned and on the job training given.
The qualified candidate must have at least two (2) years of experience in public or private transit as a Transit Planner (a combination of full time employment and internships in transit planning can be used for the required experience) plus a Bachelor's Degree in Urban Planning with a transit focus or Transportation Planning. A Master's Degree in Urban Planning or Transportation Planning or AICP certification is preferred but not necessary. The candidate must possess excellent verbal and written communication skills, have outstanding interpersonal skills, have a passion for transit planning, be a good problem solver, able to handle a number of projects simultaneously without becoming stressed, be comfortable with new technology, and be able to use the following software applications: ArcMap/GIS, Excel, Word, Outlook and Power Point. Knowledge of Hastus scheduling software is a plus but not necessary. The qualified candidate must have a good work history and possess a valid driver's license with a clean driving record in order to use staff cars for field work or to attend off-property meetings.