Office: Revenue Services
Under the direction of the Division Manager, or designate, performs road supervisor and/or dispatcher duties. Supervision encompasses all field operations including: investigating accidents; passenger incidents; vehicle breakdowns; monitoring the performance of Bus Operators. Dispatch functions encompassing IBS supervision and coordination of bus routes and Bus Operators. Maintains work assignment board on daily basis. Operates base radio coordinating detours and notifies proper authorities in emergencies, breakdowns or upon Bus Operator's request. Maintains appropriate dispatch paperwork. Answers phones and fields calls. Assigned multiple work locations. Other duties as assigned or required.
Qualified candidate must have at least 5 years experience in transportation. Must have, or be able to obtain a valid Class "B" Commercial Driver's License with air brake and passenger endorsement. Must possess: good written and verbal communication skills; have extensive knowledge of transit system; supervisory ability; excellent interpersonal skills; ability to make quick, accurate decisions. Knowledge of Paratransit and call-n-ride services preferred. The performance of these duties may be required at any time of the day and night, any day and night of the week. Skills: proficient Computer skills preferred; Microsoft Excel, Word and PowerPoint. Relief Dispatcher experience preferred. Management experience desired. Qualified candidate must have a good work record and very good attendance history.