Pace Bus - Paratransit Service Policy
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ADA Notice

Effective January 1, 2012:
Paratransit Service Reservation Hour Change


CHICAGO PARATRANSIT RIDERS:

IMPORTANT NOTICE OF CHANGES TO ADA PARATRANSIT RESERVATION HOURS


Be aware that on January 1, 2012, the following reservation (call-in) hours will be in effect for Chicago ADA Paratransit Services:

6:00am to 6:00pm every day
For suburban reservations:

6:00am to 6:00pm Mon - Fri

8:00am to 5:00pm Sat -Sun

Please note that the phone numbers will not change.

Please remember that the Taxi Access Program (TAP) and fixed route buses/trains are available to you.

 

SUBURBAN PARATRANSIT RIDERS:

IMPORTANT NOTICE OF CHANGES TO ADA PARATRANSIT RESERVATION HOURS

Be aware that on January 1, 2012, the following reservation (call-in) hours will be in effect for suburban ADA Paratransit Services:

6:00am to 6:00pm Mon - Fri
8:00am to 5:00pm Sat -Sun

For Chicago reservations, 6:00am to 6:00pm every day

Please note that the phone numbers will not change. There will not be any changes to the reservation hours for suburban Dial-a-Ride programs, the Ride DuPage program and the Ride in Kane program. Changes in reservation hours affect ADA services only.

Please remember that fixed route buses/trains are available to you.


Save Our Contact Information

Pace Customer Service: 1-847-364-7223 (Option 3)

24/7 ADA Paratransit Assistance Reservation Line: 1-800-606-1282, Option #3 (or TTY: 1-708-339-4062)

RTA Trip Planning 1-312-836-7000

 

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