Bus Tracker Tools

Bus Tracker Text Messaging Service

Pace customers can now get real-time information about when the next bus is arriving at their stop by simply sending a text message (or "SMS") with a mobile phone.

How do I get the next bus arrival time?

Type "41411"as the phone number to which you are sending a text message. Then, in the body of the message, type "Pace", then a space, then the code number you see on the bus stop sign. When you send that text message, a bounceback message should come to your phone in a matter of seconds. That message will look like this:

 

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The first time you use the service, you'll get an introductory message saying "Welcome to Pace." Please be assured Pace won't spam you with text messages. You will only get real-time bus arrival information when you request it with a text message that you send. 

How do I know the code number for my bus stop?

The easiest way to determine the code number for your bus stop is to see it on the bus stop sign.

 

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Please note that Pace is in the process of posting code numbers on tens of thousands of bus stop signs. It may be quite a while before every bus stop sign has a code number on it.

If the bus stop sign at which you regularly board does not yet have a code, you can use the Pace website to look up the real-time bus arrival information for your stop and, at the same time, obtain the code number which you can use for future reference:

  • Visit the accessible version of Bus Tracker, select your bus route, direction of travel, and your chosen bus stop, and the web page will display the next 3 predicted times for a bus to arrive at that location.

While on that page (which is displaying the predicted arrival times), look at the address bar (also called "URL bar") at the top of your web browser. The URL displayed there has a 3-to-5-digit number at the very end of it. That number is the stop identification code number. It can be typed into a text message in the manner described above to get information about that particular bus stop.

Ventra App

The Ventra app, available for Apple or Android phones, provides real-time transit information for Pace, CTA and Metra services. Download it to your phone today to track your buses and trains, as well as ensure your Ventra Card always has a pass or adequate transit value loaded. See the Ventra website for more information.

Online Bus Tracker

Since 2002, Pace has displayed on its website real-time bus arrival predictions at thousands of locations along nearly every bus route. Visit Bus Tracker, select your bus route, direction of travel, and your chosen but stop, and the web page will display the next 3 predicted times for a bus to arrive at that location.

Bus Tracker Live Map

Pace's Bus Tracker also displays a "Live Map" on which you can see where buses are located in real time. To use this feature, choose Google or Bing from the "Maps" drop-down menu, and then select a Pace route. Then, you can choose to display the vehicles, the major stops, and/or the minor stops using the "on"/"off"buttons above the map. If you click on one of the pins (which correspond to each bus stop), the system displays the next three arrival times of buses in each direction.

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Digital Bus Tracker Signs

Pace has installed many electronic signs that continually display bus arrival times (or departure times, if located at the beginning of a bus route) and is in the process of installing dozens more. Just like the other Bus Tracker tools, these signs show in real time any arrivals or departures within the next 60 minutes, and count down to the bus's predicted arrival or departure.

Electronic Arrival sign

Thus far, the signs have been installed at locations that have lots of bus passenger activity. Some signs have been attached to existing shelters; others are embedded in the side wall of a newly installed shelter. Over the course of the next few years, more signs will be added at bus stop shelters and transit centers throughout Pace's six-county service area.

Electronic Arrival sign

Each sign lists the route number, the route's destination, and the number of minutes until arrival (or departure). When the next bus is more than 30 minutes away, the sign instead shows the arrival time instead of the number of minutes before arrival. The shelters which house these new digital signs also have paper maps and schedules posted in display windows, for customers who seek additional information about the bus routes that serve that location.

Electronic Arrival sign

Email Alerts

Within the Bus Tracker section of pace's website, create an account to manage what type of information you want to receive. Once you have created an account or logged in to your existing account, you can subscribe to an email which alerts you to the arrival time of your chosen bus route at your chosen stop on that particular day. For instance, if you leave work around 5:00pm every day and ride Route 711 to your home, you can subscribe to an email that is sent to you every day at 4:55pm, detailing the predicted arrival times of (for instance) the southbound Route 711 bus at Gary Avenue and Elk Trail. The arrival times in the email are based on what the bus is doing at that exact moment the email is sent to you. Your subscription can be configured to only send the emails on certain days of the week and only at certain times of day.

 

 

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QR Code

Many Pace shelters contain a "quick response" (QR) code posted on the wall of the shelter. If you have a web-enabled phone and you have downloaded a QR code scanning app (which are free to download), you can scan the QR code and be taken to the Bus Tracker page on PaceBus.com which displays the real-time bus arrival data for that particular bus stop at that time.

 

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By scanning this QR code, you save the time and hassle of having to navigate multiple web pages on your smartphone to select your bus route, your direction of travel, and your current location. The code posted in that shelter has all that information in it, so all you do is scan the code to see the correct information for the bus you are intending to ride.

Disclaimer

Neither Pace, nor its contractor, Trapeze, make any claims regarding the accuracy of its predicted arrival times. The user assumes the entire risk related to his/her use of any and all information on PaceBus.com and Pace's text messaging service. Pace provides such information "as is," and Pace disclaims any and all warranties, whether express or implied, including (without limitation) any implied warranties of merchantability or fitness for a particular purpose. Under no circumstances will Pace (or its directors, officers, employees, or agents) be liable for the accuracy, quality or reliability of any of the bus arrival predictions or other data presented here. In no event will Pace be liable to you or to any third party for any direct, indirect, incidental, consequential, special or exemplary damages or lost profit resulting from any use or misuse of these data.

 

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