Bus stop shelters greatly improve the public transportation experience by providing
riders with a safe waiting area, protection during inclement weather and service
information. Pace's multifaceted shelter program can meet the needs of all
northeastern Illinois communities.
Bus stop shelters are generally located in roadway rights-of-way unless private
property owners have consented to the shelter being placed on their property.
In situations in which a sidewalk connection to the shelter location is needed,
Pace can partner with the municipality or property owner to complete that construction
Pace's shelter program includes other amenities that improve the experience
for waiting passengers. Most shelters have a map and schedule of the bus route
inside the shelter. Some shelters also contain a QR code, which can be scanned
with a smartphone to provide real-time bus arrival information for that bus stop.
Types of shelters
There are more than 450 advertising shelters, implemented jointly by Pace and
Intersection Media, in suburban communities throughout Pace'ss service area. The
revenue stream generated from advertisers offsets the cost of regular maintenance
and cleaning. Electric lighting in the shelter offers enhanced passenger security.
Pace's municipal partners (or, in some cases, private property owners) can
choose from among six modern shelter styles. See our
promotional brochure for
images of all the styles.
Pace sets forth
strict guidelines for advertisements placed in these shelters, and allows
free ad space (when available) for municipalities and non-profits for the promotion
of local events. In addition to providing their constituents a more hospitable
environment to wait for the bus, municipal governments or private property owners
who approve ad shelters on their property also share in the advertising revenue
generated by these shelters. Pace distributes thousands of dollars each year to
municipalities as part of this program, even while Pace incurs the cost of buying
and installing the shelters.
There are already approximately 500 non-ad shelters in the Pace region. New
shelters are most often installed in response to external requests, for which
Pace obtains the necessary approvals from the municipality, IDOT and/or the county.
This non-ad shelter design is prevalent in many communities in northeastern Illinois.
For all non-ad shelters, Pace staff provides repair service on demand, and
a contractor maintains and thoroughly cleans the shelters up to twice per month.
Requesting a shelter
Individuals or communities interested in recommending that a bus stop shelter
be installed at a particular location should contact
Pace staff will review ridership statistics for the recommended site to determine
its viability. Locations with existing concrete pads (or a local partner's
willingness to pour a new concrete pad) are much easier to accommodate. If a unit
of local government or property owner desires a special shelter design apart from
those offered by Pace, Pace is willing to work with requestors to subsidize their
purchase of a non-standard shelter.
To report damage to a Pace bus stop sign or shelter in northeastern Illinois,
Other Passenger Amenities
Nearly every Pace route has bus stop signs posted along the route
the bus route number and Pace's customer relations phone number. Some bus
stop signs are on poles with solar-powered lamps that can be illuminated at night
by a passenger to enhance security and more effectively alert the driver that
a passenger is waiting at the stop.
Pace, through partnerships with its external stakeholders, has invested heavily
in building transit centers at locations with significant passenger activity.
page shows the list of current transit centers.
Some bus stop signs are on poles with solar-powered