Frequently Asked Questions

	Which Routes Operate In My Community?
	How Can I Get A Schedule?
	Can Someone Help Me Plan My Trip?
	What Is The Bus Fare?
	Other Than Cash, How May I Pay My Fare?
	Where Can I Buy A Pass Or Ticket?
	How Do I Contact Pace?
	How Can I Arrange For Ada Paratransit Service?
	How Can I Arrange For Dial-A-Ride Service?
	What Is The Pace Vanpool Incentive Program?
	Where Are Pace's Park-N-Ride Lots?
	What Is Express Service to Popular Destinations?
	What Is The Latest Pace News?
	What Is Subscription Bus Service?
	How Do I Do Business With Pace?
	What Does P-A-C-E Stand For?

Which Routes Operate In My Community?

Go to the Pace Route Finder. 'Search' by Communities then locate your community on the list which appears. You may also call 847-364-PACE (7223) or the RTA at 836-7000 from any suburban area code for assistance.

How Can I Get A Schedule?

Use the Pace Route Finder to find or enter your route number and print a timetable and map. You may also call 847-364-PACE (7223) and request a schedule.

Can Someone Help Me Plan My Trip?

You bet! You will need to know the address from which you will depart, the address of your destination, and the day and time you will travel. Use the RTA's Trip Planner [link] or telephone the RTA Travel Information Center at 836-7000 from any suburban area code.

What Is The Bus Fare?

Fares and the costs of transfers depend upon where you are using Pace service and whether you will transfer to Pace or to the CTA. Regular fares are $1.50 for a one-way trip, local fares are $1.25 for a one-way trip, and premium fares are $3.00 for a one-way trip. Check the schedule for a particular route to learn that route's fare. Visit Fare Information [link] for details. There are several passes and tickets available for purchase for fare payment. If you pay cash, exact fare is required as operators cannot make change.

back to top

Other Than Cash, How May I Pay My Fare?

Pace offers many convenient, money-saving passes and tickets. Try the 30-day passes, 10-Ride Plus tickets, or several other special passes/tickets which are available for purchase to pay your fare. Information about each pass/ticket is available on the Pace Online Store page.

Where Can I Buy A Pass Or Ticket?

Passes and tickets for use on Pace service may be purchased online, through the mail, at Pace locations, or at one of many sales outlets in the region.

How Do I Contact Pace?

Pace is very interested in your questions and comments. Please visit the Pace Customer Services page to learn how to contact Pace.

How Can I Arrange For ADA Paratransit Service?

Visit the ADA Paratransit Services Directory to determine the service and eligibility requirements in your area.

back to top

How Can I Arrange For Dial-A-Ride Service?

Visit the Pace Dial-a-Ride Service Directory for information about service and eligibility requirements in your area.

What Is The Pace Vanpool Incentive Program?

Pace has several opportunities for commuters in northeastern Illinois to participate in a vanpool for travel to and from work. The van is owned, maintained and insured by Pace, for one low monthly fare from riders. Volunteer drivers pay no monthly fare, and get to use the van for personal use on weekends. Visit the Vanpool Incentive Program (VIP) page for more information.

Where Are Pace's Park-N-Ride Lots?

If a bus route isn't within walking distance to your home, Pace offers many free park-n-ride lots for your commuting convenience. View the list of Pace Park-n-Ride lot locations.

back to top

What Is Express Service to Popular Destinations?

Pace provides convenient and economical express service to a number of popular destinations in and around Chicago . Some of these routes have a “premium express fare,” but all are open to the public. They depart from a number of different suburban locations and have schedules published on Pace’s web site.

What Is The Latest Pace News?

Read Pace's latest news releases and other information, or go to Pace Programs to find out about Pace's current programs and promotions.

What Is Subscription Bus Service?

Subscription bus services are developed when a special need arises, usually following a business relocation when many employees may be interested in long-distance, express service. Subscription routes usually operate only during the morning and afternoon rush periods, and have limited, if any, stops. Subscription fares are $3.00 one way, and a $110 monthly pass is available for purchase for Route 1024, 1027, and 1028. Visit this link for more information.

How Do I Do Business With Pace?

There are many opportunities for you to do business with Pace. Visit How to Do Business with Pace for detailed information. In addition, by clicking on the Business Opportunities, you can find out about open bids and other purchasing information.

What Does P-A-C-E Stand For?

Pace is not an acronym, but a "marketing" name selected to identify the Suburban Bus Division of the Regional Transportation Authority. Only the first letter should be capitalized.

back to top