Who is eligible to enroll in RAP?
RTA-certified ADA paratransit riders are eligible to enroll in RAP if:
- their ADA certification will not expire within the next three months;
- they are not enrolled in Pace’s Taxi Access Program (TAP); and
- they have an account with Uber or UZURV|The Adaptive Transportation Network Company.
Enrollment in RAP is voluntary. Click the Uber or UZURV|The Adaptive Transportation Network Company link for more information about each rideshare provider.
How does RAP work?
Eligible riders enrolled in RAP will pay the first $2.00 of the cost of a trip taken with Uber or UZURV|The Adaptive Transportation Network Company if the origin and destination of the trip is within Pace’s ADA paratransit service area (i.e., ¾ of a mile from any Pace or CTA fixed bus route); Pace will subsidize the cost of the trip after the first $2.00 and not exceeding $30.00. Eligible riders will also be responsible for paying:
- any portion of the cost of the trip that exceeds $30.00;
- any rideshare provider surcharge applicable to the trip (e.g., advance booking surcharge); and
- any driver tip.
Pace will reimburse the rideshare provider for the subsidized portion of the cost of the trip.
Pace will subsidize no more than eight trips per day for each eligible rider enrolled in RAP.
How do eligible RTA-certified ADA paratransit riders request enrollment in RAP?
To request enrollment in RAP, complete the RAP Enrollment Form below in its entirety and click Submit. Within approximately two weeks after Pace’s approval of a request for enrollment in RAP, the subsidy will be available in the enrollee’s rideshare provider account to apply to the cost of a trip at the time of booking.
Questions regarding RAP should be sent to RAP@pacebus.com.
