Location: Arlington Heights
Office: Chief Planning Office
Department: Service Planning and Scheduling
Company Overview:
Pace is the premier suburban transit provider, safely and efficiently moving people to work, school, and other regional destinations. Pace’s family of public transportation offers affordable and environmentally responsible transit options for the residents of 274 municipalities in Cook, Will, DuPage, Kane, Lake, and McHenry counties. The backbone of Chicago’s suburbs, Pace serves tens of thousands of daily riders. One of the largest bus services in North America, Pace covers 3,677 square miles, an area nearly the size of the state of Connecticut and about 15 times the size of the City of Chicago. Pace’s innovative approach to public transportation gives the agency a national reputation as an industry leader.
Job Description:
Under the direction of the Chief Planning Officer, the Department Manager, Service Planning and Scheduling is responsible for the direct supervision of all activities within the Service Planning and Scheduling sections.
Essential Functions include:
- Managing the activities of the Service Planning and Scheduling team, including interns and consultants, and providing guidance and support to staff.
- Preparing, reviewing, and analyzing various planning and scheduling work products.
- Coordinating the evaluation of planning and scheduling inquiries, requests, and proposals and overseeing the implementation of projects and service changes carried out by the Service Planning and Scheduling team.
- Maintaining and updating project timelines and ensuring that work products developed by the Service Planning and Scheduling team are accurate, on-time, and produced in a high-quality manner.
- Assisting the Chief Planning Officer in recruiting and hiring staff and is responsible for evaluating and training Service Planning and Scheduling team members.
- Coordinates Service Planning and Scheduling work activities with other Pace departments and participates in various internal and external meetings where public transit, service planning, and scheduling topics are discussed.
- Performs other duties as assigned.
Qualifications:
Education:
Bachelor's degree in urban and regional planning, transportation planning, or other related field, with a focus in transit planning (a master’s degree in one of the previously mentioned fields is preferred).
Experience:
At least ten (10) years of experience in transit planning, scheduling, or other related field, including at least 2 years of supervisory or management experience. An equivalent combination of education and experience sufficient to perform the essential duties of the position will be considered.
Certifications:
A valid driver’s license with a good driving record. American Institute of Certified Planners (AICP) certification is preferred.
Proficiencies:
Must have excellent computer skills and be proficient with the following software applications: Microsoft Office, Outlook, Word, Excel, and PowerPoint. Must have working knowledge of HASTUS or similar scheduling software. Knowledge of IBS Bus Operations, Tableau, Ridecheck, and ArcGIS/Map is preferred. Excellent verbal and written communication skills; exceptional analytical, problem-solving, and interpersonal skills; excellent data analysis, logic, and computer skills; outstanding time and project management skills; and be able to produce accurate work and meet deadlines.
PHYSICAL REQUIREMENTS:
Must be able to sit for extended periods of time, type, travel to facilities and locations within Pace’s service area. Must be able to lift items weighing up to 10 pounds.
WORKING CONDITIONS:
The position is based in an office setting with standard office equipment; however, work is occasionally conducted at Pace garages, and at other facilities or locations within Pace’s service area. The workday is 8 hours and can begin as early as 7:00am and end no later than 6:00pm, Monday through Friday. However, the business needs of Pace may result in work schedules outside the typical hours/workdays. This position is not eligible for hybrid or remote telecommuting.
Full Salary Range: $84,574-$186,650
Midpoint: $135,612
Starting salary range: $110,093-$135,612
Pace provides full pay ranges so candidates can consider their growth potential.
Benefits:
- Paid holidays, vacation time, and personal time off.
- Medical/Dental/Vision/AD&D/Life Insurance (including telehealth services for certain plans)
- 401(k) and 457(b) plans
- Non-contributory pension plan
- Tuition reimbursement
- Dependent tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Health Club Reimbursement
- Pet Insurance
- Regional Ride Pass for free transportation on Metra, CTA, and Pace.
- Public Service Loan Forgiveness
Pace is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application, or if you require reasonable accommodations to complete this application, participate in interviews, complete any pre-employment testing, or engage in any other aspect of the employee selection process, please direct your inquiries to Devlin.collins@pacebus.com.
Pace is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.
