A rider who boards a bus or train and then boards a second bus or train within two hours pays a discounted “transfer” fare on the second boarding. The transfer is only available when paying by transit value with your Ventra Card. The correct amount will automatically be deducted from your Ventra account when tapping on the second bus or train; there is nothing to show the bus operator. Transfers are not available to riders paying a cash fare.
The information below applies to the first transfer made by a rider. The rider's second transfer is always free. There is no “third transfer”; in that case, the rider pays full fare.