iSupplier Portal

Welcome to the Pace iSupplier Portal. The Portal is a secure, online application designed to enhance communication with vendors. Vendors interested in doing business with Pace must register on the Portal. Registered vendors will be able to electronically access their purchase orders, purchase order revision history, and invoice and receipt information.

Registration and Login

If you have not registered on the portal, click Registration. If you have previously registered on the portal, click Login.

Introducing Phase II of the Pace iSupplier Portal

Pace has gone live with Phase II of the Pace iSupplier Portal, an automated, online platform that will streamline the process for Request for Quotation (RFQ) solicitations.

As part of the Phase II implementation, all vendors currently doing business with Pace, and any new vendors wishing to do business with Pace, must submit quotations in response to RFQ solicitations through the Pace iSupplier Portal.

Vendors will also be able to easily update their information through the Pace iSupplier Portal. Contact information, such as email addresses, phone numbers, and points of contact can be updated at the click of a button. Disadvantaged business enterprise (DBE)/small business enterprise (SBE) classifications and National Institute of Governmental Purchasing (NIGP) codes can also be updated through the Pace iSupplier Portal, allowing Pace to quickly and easily find vendors to provide the goods and/or services sought.

The other great aspect of Phase II is the centralization of all Pace procurement documents. Contracts, purchase orders, and required forms will be accessible through the Pace iSupplier Portal.

Phase II may seem like just a small step, but it is a giant leap for Pace’s procurement process. The Pace iSupplier Portal will help Pace maintain more accurate records, reduce paperwork, improve efficiency, and allow for more fair and open competition.

NIGP/Commodity Codes

Adding the correct products and services (NIGP/commodity codes) ensures you receive notifications relevant to your business. if your NIGP is not listed, let us know at Procurement@pacebus.com.

The NIGP codes and definitions can be located by clicking the menu item Product & Services, which is located under the Company Profile tab.

You can click 'Search for Specific Product & Service' after clicking the 'Add' button to search by code or description. The percent sign (%) can be used before and/or after a keyword (or partial keyword) to extend search results.

Help

If you need assistance using the Portal, see the How-To guides at the bottom of this page. For additional assistance, contact Pace iSupplier Portal Support at procurement@pacebus.com. You need access to a laptop or desktop computer with a web browser (such as Internet Explorer, Chrome, or Firefox) and an internet connection. There is no cost to use the portal.

Please note that the 'Province' and 'County' fields are not required entries on the iSupplier portal.

Your username and temporary password were (or will be) identified in the confirmation email sent from the portal. Your username is the email address you used to create an account. The temporary password will need to be changed after your first login. Pace will send a system-generated message that will contain your username (your email address), default password, and URL for accessing the portal.

A separate account can be made for each person in your company in the 'Contact Directory' page under the 'Company Profile' tab. The Pace iSupplier Portal sends workflow notifications to the email addresses of the supplier users who are registered in the portal, depending on the specific action required.

if you forget your password or get locked out of iSupplier, contact Pace iSupplier Portal Support at procurement@pacebus.com to request that your password be reset. Keep in mind that the portal automatically locks your account after three invalid attempts.

If an employee with iSupplier access leaves your organization, you should contact Pace iSupplier Portal Support at procurement@pacebus.com to have the user's account disabled. Then, if you need to apply for a new user registration, enter the contact information for the new user in the 'Contact Directory' page under the 'Company Profile' tab.

When you are inactive for 30 minutes, the system automatically logs you out for security purposes.

If you are a registered supplier, i.e., you previously completed the supplier registration package or are a current Pace supplier, please contact Pace iSupplier Portal Support at procurement@pacebus.com.