Skip to content
Pace logo
  • Ride Pace
    Bus Tracker
    Trip Planner
    Routes & Schedules
    • Alerts & Notices
      • Alerts & Notices
    • Bus Services
      • Bus Services
      • Bus Tracker Tools
      • Express to Events
      • Expressway Routes
      • Getting to the Airport
      • Pulse
      • Routes, Schedules & Maps
      • Transit Centers & Park-n-Rides
      • Trip Planner
    • Fares & Passes
      • Fares & Passes
      • Buy ADA Paratransit Tickets
      • Reduced Fare
      • Sales Locations
      • Student Passes
      • Ventra Card & App
    • Passenger Facilities
    • Reservation-Based & Other Services
      • Reservation-Based & Other Services
      • ADA Paratransit & TAP
      • Dial-a-Ride
      • On Demand
      • RideShare Matching
      • Vanpool
    • Rider Resources
      • Rider Resources
      • ADA Paratransit Service Guides
      • Bikes on Buses
      • Bus Stop Policy
      • Passenger Safety
      • Shelters & Amentities
      • System Maps
      • Transit App (Trip Planning Tool)
  • Inside Pace
    Customer Service
    Doing Business
    Careers
    • About
      • About
      • Board of Directors
      • Employment
      • Locations
      • Citizens Advisory Board
      • ADA Advisory Committees
    • Data & Transparency
      • Data & Transparency
      • Budget Documents
      • Financial Reports
      • Freedom of Information
      • GTFS Data
      • Performance Metrics
      • Ethics Policy
    • Doing Business
      • Doing Business
      • Advertising Opportunities
      • Awarded Contracts
      • Disadvantaged Business Enterprise
      • iSupplier Portal
      • Transit Supportive Development Guidelines
      • Anticipated Procurement Opportunities
      • Guide to Doing Business with Pace
      • Open Solicitations
      • Bid Results
    • Events
      • Public meetings
    • Contact Pace
      • Contact Pace
      • Customer Service
      • Customer Survey
      • Frequently Asked Questions (FAQ)
      • Media Inquiries
      • Contact Directory
    • News
    • Policies & Legal Notices
      • Policies & Legal Notices
      • Equal Employment Opportunity
      • Public Hearings
      • Section 608
      • Title VI
    • Projects & Studies
      • Projects & Studies
      • I-290 / I-88 Express Bus Study
      • Driving Innovation Plan
      • Far South Halsted Corridor Study
      • ReVision Network Restructuring Project
      • Zero Emissions Project
    • Public Meetings
  • Contact Us
  • For New Riders
  • For Riders with Disabilities
  • For Visiting Riders

Pace Board Approves Transit App Improvements Integrating On Demand Services with Software Tool

Press Release

Date Issued
Thu, 02/16/2023

ARLINGTON HEIGHTS, IL - Yesterday, the Pace Board of Directors met for their February 2023 meeting and received updates about several significant initiatives. Of note was an ordinance authorizing work to integrate Pace’s On Demand service into its new Mobility as a Service (MaaS) platform, the Transit trip planning app. “I am excited that we are taking the next step in this initiative to move all of our services into one central location, making it easier for our customers to plan their travel,” said Pace Executive Director Melinda Metzger.

Transit is a mobile app providing real-time public transit data. The app functions in over 175 metropolitan areas around the world. Transit aggregates and maps real-time public transit data, as well as crowdsourced user data to provide the most accurate information for anyone making a trip. Pace launched its partnership with Transit in November 2022 by enhancing the quality of their fixed route data feed. This includes real-time departures showing passengers when buses will arrive, cancellations when they occur, and crowding information to show passengers how full buses may be based on recent ridership.

The Board of Directors also heard from the Chicago Metropolitan Agency for Planning (CMAP). Laura Wilkison, Senior Director and Policy Advisor, discussed their agency’s work on the Plan of Action for Regional Transit (PART). A steering committee, formed by state legislation, has been charged with studying the future of transit. Wilkison shared the committee’s objectives, including the identification of policies and investments that can rebuild public confidence in the regional transit system for both existing and future riders and the necessary reforms and funding supports to close the operating budget shortfall and pay for incremental costs of reforms.

Chairman Rick Kwasneski has been meeting regularly with staff to address the impending fiscal challenges facing the agency. “From a funding standpoint, we will continue to evaluate our system holistically,” he said. “We must ensure we are meeting the needs of our region while continuing to be a good steward of the taxpayer dollar. The innovative and cost-effective services Pace has started operating are a step in the right direction and we will build on that.” he said. A report is due January 1, 2024, to the Illinois General Assembly.

In addition to official Pace business, the Board of Directors honored Melinda Metzger for her 45 years of service to the region’s transportation system. “After 45 years, people are sometimes winding down,” said Director Erin Smith. ”What really impresses me about you is that you are winding up. You have an innovative way of approaching the changes in transportation, and how quickly we are adapting is really commendable.”

The Pace Board of Directors meets monthly in Arlington Heights, typically on the third Wednesday of each month at 9:30am. The Board's schedule, along with agendas, minutes, and video recordings, can be found on the Public Meetings page at PaceBus.com, and meetings are streamed live at PaceBus.com/Streaming.

###

Pace Suburban Bus safely and efficiently moves people to work, school, and other regional destinations with its family of public transportation services. Pace offers affordable and environmentally responsible transit options for the residents of 274 municipalities in Cook, Will, DuPage, Kane, Lake, and McHenry counties. The backbone of Chicago's suburbs, Pace serves tens of thousands of daily riders. One of the largest bus services in North America, Pace covers 3,677 square miles, an area nearly the size of the state of Connecticut and about 15 times the size of the City of Chicago. Pace's innovative approach to public transportation gives the agency a national reputation as an industry leader.

Related Bus Service

  • On Demand
  • Reservation Based

Media Contact

Maggie Daly Skogsbakken | (847) 228-4222 | Maggie.Daly@PaceBus.com

Sign up for Email or Text Alerts

Sign up now
  • Alerts & Notices
  • Bus Routes, Schedules and Maps
    • Trip Planner
    • Pulse Rapid Transit
    • Bus Tracker
  • Reservation-Based and Other Services
    • ADA Paratransit Services
    • On Demand
    • Vanpool
    • Community Vehicle Programs
  • Schedules
  • Rider Guide/Rider FAQs
  • Maps
    • On Demand Zones
    • Dial-A-Ride Zones
    • Park-n-Ride Locations
    • System Maps
    • Transit Center Locations
  • Riders with Disabilities
  • Fares & Passes
    • Pay with Ventra
    • Reduced Fare
    • Buy ADA Paratransit Tickets
  • About
    • Leadership
    • Office Locations
  • Customer Service
    • Customer Service Form
    • Directory
  • Employment
  • News
  • Open Data & Transparency
    • Freedom of Information
  • Policies & Legal Notices
  • Projects & Studies
  • Doing Business with Pace
    • Advertising Opportunities
    • Awarded Contracts
    • Contracting Opportunities
  • Disadvantaged Business Enterprise
  • Report website issues

Facebook icon Twitter icon YouTube icon Instagram icon NextDoor iconLinkedIn icon

© Copyright Pace Suburban Bus | All Rights Reserved | Privacy Policy | Sitemap