Pulse Service - Frequently Asked Questions (FAQ)

What is Pulse?

Pulse is Pace's cutting-edge arterial rapid transit (ART) buses that offers riders limited stops, modern train-like stations with raised platforms, improved ADA access and frequent service running every 15 to 20 minutes. Many of the lines also benefit from transit signal priority which has been shown to reduce bus travel times in major cities throughout the country.

What are the benefits of Pulse?

Pulse gets riders to their destinations quickly with more frequent service at the same low cost of riding regular fixed-route service.

Pulse bus service is comparable light rail train service but the construction and operational costs are significantly lower, making it a more affordable transportation option and very cost-effective to implement. Pulse is quicker to implement than traditional rail service because it utilizes existing road infrastructure, requiring less time for planning and construction.

Also, the higher frequency of Pulse service can accommodate larger numbers of passengers who benefit from amenity filled stations strategically placed to serve the highest ridership locations.

Pulse contributes to environmental sustainability by reducing traffic congestion and air pollution. By encouraging the use of public transportation, Pulse helps decrease the number of private vehicles on the road, leading to lower emissions and improved air quality.

Additionally, signal priority at intersections helps reduce congestion, improve traffic flow, and make public transportation more reliable and efficient.

Pulse also enhances social equity by providing affordable and efficient transportation options, particularly for low-income residents and for riders with disabilities, who often rely on public transportation as their primary mode of travel. It helps bridge gaps in access to jobs, education, and other essential services.

Where are the Pulse lines located?

Pulse service currently exists on Milwaukee Ave. and Dempster St. and additional lines are planned for Halsted Ave., 95th Street, Harlem Ave. and Cermak Rd.

What is the process and schedule for Pulse?

The first Pulse line, Pulse Milwaukee, began in August 2019 and Pulse Dempster launched on August 13, 2023, The Pulse Halsted line aims to launch service by 2027 and the 95th Street, Harlem and Cermak lines are in the preliminary planning stages.

Will Pulse be accessible to people with disabilities?

Yes. Pulse will be fully compliant with the Americans with Disabilities Act. Stations will have raised platforms for easier boarding, and, like all Pace buses, Pulse buses will have ramps and be fully accessible to passengers with disabilities. In addition, Pulse stations have raised platforms that make it easier to board and alight, especially for those with mobility devices.

Will bicycle improvements be provided?

Like all Pace fixed-route buses, Pulse buses are equipped with bike racks. Additionally, at most Pulse stations where space is available, bicycle racks will be provided to park and secure your bike. 

It seems like there are fewer stops planned for the Pulse Lines than Pace local routes. Will I have to walk farther to my destination?

Pulse stations will be located at or very near the most popular local route stops. Although Pulse stations will be farther apart than local route bus stops, most passengers will not have to walk more than a quarter of a mile to reach a Pulse station. Local bus stops between Pulse stations will not have Pulse service but will continue to be served by local buses.

How frequently will the Pulse 95th Street Line operate?

The 95th Street Line is anticipated to operate every 10 to 15 minutes with off peak frequencies of 20 to 30 minutes (including on Saturdays and Sundays). The service plan will be developed with community, agency, and public input and is subject to change.

How much will the fare be for Pulse Lines?

It is anticipated that Pace's regular fare structure will apply, subject to approval by the Pace Board of Directors. You will be able to pay by Ventra® card or cash. Visit VentraChicago.com for fare policies and details. Reduced and free fares are available to eligible customers.

How can I stay updated on Pulse Line Developments?

Get Involved with Pulse or Sign up for Email or Text Alerts

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