NEW: TripCheck mobile app
For easier management of paratransit trips while on the go, Pace introduces a TripCheck mobile app. It offers similar functionality to the user-friendly TripCheck website and is a new option for those who prefer using smartphone apps.
Download the new app here: Google Play (for Android) or App Store (for iPhone)
Buying ADA Paratransit tickets
Pace ADA Paratransit tickets are not for sale on the TripCheck website. To buy tickets, visit Pace's online store.
TripCheck Features
The TripCheck app and web portal both allow you to manage some of your contact information as well as opt in and out of email and text message alerts. This can be done on the My Profile page.
Automatic email and text message alerts include:
- Trip booking (sent whenever you book a trip)
- Trip cancellation (sent whenever you cancel a trip)
- Imminent arrival (sent 20 minutes prior to scheduled pickup time)
- Next-day itinerary (sent nightly with scheduled trips for the next day)
Customers can also request trip information from our system at any time:
- Review or cancel upcoming trips and change their password by calling, using the app, or using the web portal
- Send a text message to see the next day’s first scheduled trip
- Send us an email to receive a bounceback email containing your upcoming paratransit trip itinerary, including all scheduled trips for the remainder of that day plus trips scheduled for the next day.
For more detailed instructions on using these features, use the links below.
