Pace provides the public an opportunity to contact us in a variety of ways to ensure everyone, regardless of ability, is able to communicate questions or concerns about Pace and the services we provide. Pace can provide information and responses to your questions in alternative formats and alternative languages as needed.
If you have questions or concerns about accessibility regarding Pace's fixed route service or our facilities, please email us at passenger.services@pacebus.com or call 847-364-7223.
If you have questions or concerns about ADA Paratransit service, please email us at passenger.services@pacebus.com or call 847-364-7223.
Pace makes available to the public all of our vital documents in accessible formats as requested by individuals. Materials can be available in large print, Braille, or in digital form upon request. If you need a copy of a Pace document or printed material in an accessible format, please email us at passenger.services@pacebus.com or call 847-364-7223.
For Pace's Title VI policy, click here.