Location: Markham
Office: Revenue Services
Department: Bus Operations
Company Overview:
Pace is the premier suburban transit provider, safely and efficiently moving people to work, school, and other regional destinations. Pace’s family of public transportation offers affordable and environmentally responsible transit options for the residents of 274 municipalities in Cook, Will, DuPage, Kane, Lake, and McHenry counties. The backbone of Chicago’s suburbs, Pace serves tens of thousands of daily riders. One of the largest bus services in North America, Pace covers 3,677 square miles, an area nearly the size of the state of Connecticut and about 15 times the size of the City of Chicago. Pace’s innovative approach to public transportation gives the agency a national reputation as an industry leader.
Job Description:
Under the supervision of the Superintendent of Transportation or their designate, this role provides essential and often confidential administrative support for the Transportation and Safety sections. Key responsibilities include maintaining records and files related to employment physicals, attendance, accidents, uniforms, seniority, and address lists. The role also compiles data for and prepares annual performance evaluations for bargaining unit employees and assists in processing passenger complaints. Responsibilities include:
- Maintaining accurate and organized records related to employee files, including physicals, attendance, accidents, and seniority lists.
- Assisting with the preparation of annual performance evaluations and ensure timely completion.
- Fielding and logging passenger complaints.
- Managing petty cash and serving as an insurance liaison for the Division.
- Providing relief for switchboard operations as required.
- Processing and entering invoices into Oracle, as well as other duties as assigned.
Qualifications:
Education: High school diploma or equivalent required; post-secondary education in administration or a related field is preferred.
Experience: Minimum of 2 years of experience in an administrative or secretarial role, preferably in transportation, logistics, or a related field.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with Oracle or similar financial/HR systems.
Communication Skills: Excellent verbal and written communication skills with the ability to handle confidential information discreetly.
Organizational Skills: Strong attention to detail, time management, and the ability to handle multiple tasks in a fast-paced environment.
Problem-Solving: Ability to work independently, prioritize tasks, and resolve issues efficiently.
Customer Service: Strong interpersonal skills with a customer-focused attitude, both internally and externally.
This position is based in a typical office setting, with standard office equipment, including a computer, phone, and desk space. The typical workday is conducted over an 8-hour period and can begin as early as 7:00 a.m. and end no later than 6:00 p.m., Monday through Friday. Work is infrequently conducted inside of the garage where the candidate may be exposed noise, odors, and temperature fluctuations typical of a maintenance or transportation facility. This position requires the lifting, carrying, pushing, or pulling of materials of up to 10 pounds.
This position is **not eligible** for hybrid or remote telecommuting.
Salary range: $40,983-$76,986
Midpoint: $58,984
Starting salary range: $40,983-52,000
The final salary will depend on the candidate's qualifications. Pace provides full pay ranges so candidates can consider their growth potential.
Benefits:
Paid holidays, vacation time, and personal time off.
Medical/Dental/Vision/AD&D/Life Insurance (including telehealth services for certain plans)
401(k) and 457(b) plans
Non-contributory pension plan
Tuition reimbursement
Dependent tuition reimbursement
Flexible Spending Account
Employee Assistance Program
Health Club Reimbursement
Pet Insurance
Regional Ride Pass for free transportation on Metra, CTA, and Pace.
Public Service Loan Forgiveness
Pace is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.
How to Apply:
Apply online at www.pacebus.com and include your resume with your application.
Pace is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application, or if you require reasonable accommodations to complete this application, participate in interviews, complete any pre-employment testing, or engage in any other aspect of the employee selection process, please direct your inquiries to Devlin.collins@pacebus.com.
Pace is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.
