Location: Arlington Heights
Office: Chief Planning Office
Department: Service Planning & Scheduling
Company Overview:
Pace is the premier suburban transit provider, safely and efficiently moving people to work, school, and other regional destinations. Pace’s family of public transportation offers affordable and environmentally responsible transit options for the residents of 274 municipalities in Cook, Will, DuPage, Kane, Lake, and McHenry counties. The backbone of Chicago’s suburbs, Pace serves tens of thousands of daily riders. One of the largest bus services in North America, Pace covers 3,677 square miles, an area nearly the size of the state of Connecticut and about 15 times the size of the City of Chicago. Pace’s innovative approach to public transportation gives the agency a national reputation as an industry leader.
Job Description:
Under the direction of the Department Manager, Service Planning and Scheduling, the Supervisor, Service Planning, is responsible for the direct supervision of all activities within the Service Planning section.
Essential Functions include:
- Supervising the activities of the Service Planning team, including consultants and interns, and assisting in the evaluation, training, and mentoring of staff;
- Preparing reviewing, proofing, analyzing, and distributing various planning work products and ensures that assigned work products and those developed by the Service Planning team are accurate, on-time, and produced in a high-quality manner;
- Assisting in the evaluation of planning inquiries, requests, and proposals and in reviewing, investigating, and responding to internal and external inquiries about the planning or scheduling of routes and services;
- Planning, implementing, and evaluating changes in routes and services, analyzes route and service performance data using various data sources and software, and works with Pace’s Posted Stops team to identify bus stop locations;
- Participates in complex planning tasks and projects such as land use, corridor, service, and restructuring studies and initiatives;
- Coordinating Service Planning work activities with other Pace departments, participating in various internal and external meetings, and conducting field work to review current service and plan new service; and
- Other duties as assigned.
Qualifications:
Education:
Bachelor’s degree in urban and regional planning, transportation planning or other related field, with a focus in transit planning. Master’s degree in one of the aforementioned fields is preferred.
Experience:
Must have at least five (5) years of progressively responsible experience in transit planning. Ten (10) or more years of experience in transit planning is preferred. An equivalent combination of education and experience sufficient to perform the essential duties of the position will be considered.
Certifications:
A valid driver’s license with a good driving record. American Institute of Certified Planners (AICP) certification is preferred.
Proficiencies:
Must have excellent computer skills and have advanced level proficiency with the Microsoft Office Suite of products such as Outlook, Word, Excel, and PowerPoint.
Must have advanced level proficiency with ArcGIS/Map and Ridecheck.
Knowledge of IBS Bus Operations, Tableau, and HASTUS is preferred.
Must have excellent verbal and written communications skills.
Must have exceptional proofing, analytical, problem-solving, and interpersonal skills.
Must have excellent data analysis, logic, and computer skills
Must have outstanding time and project management skills and be able to produce accurate work while meeting deadlines
PHYSICAL REQUIREMENTS:
Must be able to sit for extended periods of time, type, travel to facilities and locations within Pace’s service area. Must be able to lift items weighing up to 10 pounds.
WORKING CONDITIONS:
This position is based in a typical office setting with standard equipment including a computer, phone, and desk space. Work is occasionally performed at Pace garages, in the field, or at other facilities or locations within the Pace service area. The typical workday is conducted over an 8-hour period and can begin as early as 7:00am and end no later than 6:00pm, Monday through Friday. However, the business needs of Pace may result in work schedules outside the typical hours/workdays. This position is not eligible for hybrid or remote telecommuting.
Salary:
Full salary range: $70,902-148,969
Midpoint: $109,936
Starting salary range: $70,902-109,936
Pace provides full pay ranges so candidates can consider their growth potential.
Benefits:
- Paid holidays, vacation time, and personal time off.
- Medical/Dental/Vision/AD&D/Life Insurance (including telehealth services for certain plans)
- 401(k) and 457(b) plans
- Non-contributory pension plan
- Tuition reimbursement
- Dependent tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Health Club Reimbursement
- Pet Insurance
- Regional Ride Pass for free transportation on Metra, CTA, and Pace.
- Public Service Loan Forgiveness
Pace is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application, or if you require reasonable accommodations to complete this application, participate in interviews, complete any pre-employment testing, or engage in any other aspect of the employee selection process, please direct your inquiries to Devlin.collins@pacebus.com.
Pace is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.
