(L-R) Pace Executive Director Melinda Metzger, Illinois State Representative Rita Mayfield, and Pace Chairman Rick Kwasneski pose with a copy of House Resolution 1816, which was passed by the Illinois General Assembly on May 22, 2024, to honor Pace’s 40 Year anniversary.
Board approves Regional Day Pass Pilot as the agency continues to bring riders back to the system
ARLINGTON HEIGHTS, IL – At today’s Pace Board of Directors meeting, the agency commemorated four decades of dedicated service and approved an innovative Regional Day Pass Pilot program, reflecting Pace’s ongoing commitment to enhancing passenger convenience and adapting to evolving transit needs.
The Regional Day Pass, anticipated to launch later this year, will provide unlimited rides on Pace, Metra, and the CTA for a single day at a fixed rate. This pilot program aims to make public transportation more accessible and affordable, encouraging increased ridership across the region. The fare revenue difference will be funded by the Regional Transportation Authority.
“We are thrilled to celebrate 40 years of service and introduce the Regional Day Pass Pilot as part of our ongoing efforts to enhance the rider experience,” said Pace Board Chairman Rick Kwasneski. “This initiative reflects our commitment to innovation and our vision for the future of public transit in our region.”
During her report, Pace Executive Director Melinda Metzger welcomed Illinois State Representative Rita Mayfield, who presented Pace with a resolution honoring the agency’s 40-year history. “I would like to thank the regional leaders who continue to support Pace on all levels. One of those leaders is here with us today,” said Metzger. “It is fitting that a former Pace employee can join us today as we mark this milestone. I am honored to welcome State Representative Rita Mayfield, who gave 15 years of service to Pace and continues to serve the public as representative for the 60th District and as Chair of the Appropriations-Public Safety Committee.”
“I am honored to be here as a former employee. I just want to say thank you and congratulations. The fact that you took a chance on me when I was young — this was my first real job right out of [high] school,” Mayfield said. She shared that Pace’s tuition reimbursement program for employees paid for her higher education. “I am because of you and all the investment you put into me. Thank you for that opportunity.”
Over the past three years, Pace has made significant strides in recovering ridership post-pandemic. In May 2024, monthly ridership was the highest since the pandemic began, with over 2 million trips on the system. May 2024 average weekday ridership came in at 17.9% over May 2023, with over 81,000 riders each weekday. ADA Paratransit ridership has surpassed 2019 levels, carrying just over 18,000 riders each weekday.
“Along with the recent 30% surge in weekend ridership, the impressive May numbers show that our nimble and innovative nature is driving ridership trends in a positive direction,” said Metzger. “The approval of the Regional Day Pass Pilot is a testament to Pace’s forward-thinking approach to public transit. By offering flexible and cost-effective fare options, we will continue to attract new riders and provide greater value to existing passengers.”
The Pace Board of Directors meets monthly in Arlington Heights, typically on the third Wednesday of each month at 9:30 A.M. The Board's schedule, along with agendas, minutes, and video recordings, can be found on the Public Meetings page at PaceBus.com, and meetings are streamed live at PaceBus.com/Streaming.
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Pace Suburban Bus safely and efficiently moves people to work, school, and other regional destinations with its family of public transportation services. Pace offers affordable and environmentally responsible transit options for the residents of 274 municipalities in Cook, Will, DuPage, Kane, Lake, and McHenry counties. The backbone of Chicago's suburbs, Pace serves tens of thousands of daily riders. One of the largest bus services in North America, Pace covers 3,677 square miles, an area nearly the size of the state of Connecticut and about 15 times the size of the City of Chicago. Pace's innovative approach to public transportation gives the agency a national reputation as an industry leader.