On Board Newsletter - Summer 2026.
Summer service improvements keep Pace moving forward
Summer is a busy season across northeastern Illinois, with riders traveling to work, school, medical appointments, community events, festivals, and family activities throughout the suburbs. At Pace, we are focused on making those trips easier, more reliable, and more connected.
Pace continues to invest in service riders can use every day. Building on the improvements introduced earlier this year, our June service changes add more than 60,000 annual service hours along key corridors throughout the region. These updates expand access, improve reliability, and provide stronger connections during evenings, weekends, and other times when riders need more options.
We also are continuing to grow flexible mobility programs that help riders reach important destinations. In the west suburbs, Pace recently launched two new VanGo services in Crystal Lake and Geneva, offering affordable first- and last-mile options that improve access to jobs, transit connections, and opportunity. Across the region, services like On Demand, VanGo, and ADA Paratransit continue to play an important role in helping riders travel in ways that meet their needs.
Pace is also investing in a cleaner and more modern fleet. In June, we celebrated the introduction of 24 hybrid buses at Heritage Division in Plainfield. These buses will support local service in Will County and represent another step toward our long-term fleet modernization and environmental goals.
As we deliver these improvements, we are also preparing for the future under the Northern Illinois Transit Authority Act (NITA). The transition to NITA creates an opportunity for stronger regional coordination while keeping Pace focused on our core mission: providing safe, reliable, accessible, and efficient service for suburban riders.
Thank you for riding with Pace and for continuing to share your feedback. Your input helps guide our work as we strengthen today’s service and build a better transit system for tomorrow.
Melinda J. Metzger Executive Director
Partnership is helping Pace deliver more for riders
Pace’s progress this summer reflects what is possible when public agencies, elected leaders, community partners, and riders work together toward a shared goal.
Across the region, that partnership is helping Pace deliver meaningful improvements. New funding secured through the Northern Illinois Transit Authority Act is allowing Pace to continue adding service, improving frequency, and strengthening connections to CTA, Metra, job centers, schools, health care, and community destinations. These investments are moving us from planning to implementation and helping ensure suburban riders see real benefits.
Partnership also remains central to Pace’s work in local communities. Recent VanGo expansions, On Demand improvements, Bus-on-Shoulder service, and future Pulse corridors all depend on collaboration with counties, municipalities, transportation partners, legislators, and the public. These relationships help us identify where service is needed most and how Pace can best support local mobility, economic development, and regional access.
This summer also marks an important moment in the region’s transition to NITA. As the new structure takes shape, Pace will continue to advocate for suburban riders and ensure their needs are represented in regional planning, funding, budgeting, and service decisions. The Pace Board’s role remains essential as we help guide this transition and support continuity for the communities we serve.
This summer also brings a personal transition for me. After 24 years of service on the Pace Board of Directors and nearly two decades as Chairman, I will retire from the Board at the conclusion of my current term in August. Serving Pace’s riders, employees, communities, and regional partners has been one of the great honors of my public life, and I am proud of the strong foundation we have built together as Pace enters this next chapter.
Thank you to our riders, employees, elected officials, and community partners for helping Pace move forward. Together, we are building a stronger suburban transit network that connects people to opportunity throughout northeastern Illinois.
Richard A. Kwasneski Chairman